FanDuel has been a heavyweight in the world of Daily Fantasy Sports for more than a decade after launching back in 2009. In 2018, FanDuel launched its US sportsbook and has become one of the very best places to bet on sports in the US.
I created a new sportsbook account, opted into every promotion I saw, tested all their stand-out features, initiated deposits, received withdrawals, and much more for this independent FanDuel Sportsbook review.
FanDuel Pros and Cons
Bet on dozens of sports from around the world
Great Learn to Bet feature for beginners
Impeccable mobile app and design
No phone support hotline
No loyalty club for sports bettors
FanDuel Sportsbook Promotions and Bonuses
I opted into every FanDuel NY promo I could find over my week of testing. I’m covering the overall value each FanDuel promo brings to the table. I’m also explaining the claim process for all their bonuses starting with their welcome offer.
Sign-Up Bonus – Bet $5, Get $200 in Bonus Bets Guaranteed
New sports bettors signing up at FanDuel, can get an excellent welcome promo – Bet $5, Get $200 in Bonus Bets Guaranteed. All you have to do is follow our exclusive offer links, go through the sign-up process, and then place your first bet of $5 or more on any market.
This welcome offer can be claimed in all states where FanDuel operates.
FanDuel changes their welcome offers frequently, so you might be able to claim a more lucrative offer if you sign up at the right time. Check in with WSN to make sure you’re taking advantage of the best sportsbook bonuses.
How to Claim Your FanDuel Welcome Offer
There’s no FanDuel bonus code required upon sign-up. After making a new FanDuel account, I clicked “Add Funds” at the top-right corner of my screen. I had to deposit $10 to qualify for this bonus, so that’s how much I decided to spend.
I saw that I only had to wager $5 on any sporting event with no odds restrictions, so I selected my favorite sports category in FanDuel’s current line-up MLB.
I placed my first $5 wager on the New York Yankees to beat the Detroit Tigers at +106 odds. Just two minutes after placing my qualifying bet, I received $200 in bonus bets, without having to wait for the bet to settle.
The best part is that the outcome of the wager didn’t matter at all. Luckily for me, since the Yankees ended up losing to Detroit, but I still walked away with $200 in bonus bets to help recoup my losses.
FanDuel bonus bets come without playthrough restrictions or odds requirements. I could split up the $200 bonus bets however I wanted, which I appreciated. I had seven days to use their $200 bonus bets before it expired.
FanDuel’s latest welcome offer delivers immense value, and it’s available in all their legal states. That’s more than I can say for BetMGM, which prevented me from opting into their $1,500 first bet bonus as a New York resident.
Swing for Free to Win Daily
I clicked “More Info” underneath the “Daily Swing for Cash” banner on FanDuel’s promo page. These promos allow FanDuel users to compete against each other in free games to win a share of a prize pool.
I saw that I’d need to sign into FanDuel Face-Off, which allows players to compete head-to-head as they play various games. I downloaded the FanDuel “Face-Off” application on my iPhone 13.
I logged into my existing FanDuel account and clicked “Allow” when prompted to disclose my location. I selected “Grand Slam Superstar” from the following screen and enjoyed a practice round to get acquainted with the controls. I swung for the fences as I hit homer after homer.
I was feeling confident about my high score, so I explored a few available Grand Slam contests. I saw that I could invite friends, compete against any player in a “one-on-one” game, or join existing tournaments with hundreds of active participants.
I didn’t end up winning a share of any prizes, but I appreciate these promos from FanDuel. They’re great for beginners and casual players.
Refer-A-Friend
You can refer friends to join FanDuel with your exclusive invitation link. You’ll receive $50 in free bets for every person who creates a new account, deposits and wagers at least $5+, and settles their wager within 30 days. I saw that I could invite up to 5 friends a month for $250 in bonuses.
I opened FanDuel’s referral bonus tab and clicked “Invite Friends” to get started. You can also access your unique invitation link by clicking “Earn $$$” or “Refer” on the website’s homepage. On the following screen, I copied my referral link and sent it out to three of my closest friends.
I received three referral bonuses worth $50 each for a grand total of $150 in free bets. I noticed each bonus appear in my balance 72 hours after their wagers had settled, and I had a full week to use my referral credits before they expired.
FanDuel Home Ticket Blitz
I hopped in my car and started driving to claim FanDuel’s in-person promotion to win two tickets to an NFL game. I visited FanDuel Sportsbook at the Tioga Downs Casino Resort and spent $50 on a real money parlay.
I filled out the online entry form, including the bet slip ID I received in the sportsbook, and waited for a few days to see if I’d won tickets.
I wasn’t one of the lucky bettors drawn at random, but I had fun exploring FanDuel in real-life.
FanDuel Players’ Club
I’m a huge fan of the FanDuel Players’ Club, but it’s only relevant if you plan to enter paid DFS contests. I wish their rewards system would extend to horse racing, casino gaming and regular sports betting. You’ll earn 5 FanDuel Points (FDP) for every $1 you spend on paid DFS events.
There are eleven tiers to progress through, and you’ll become a Free Agent once you’ve earned 50 FanDuel Points by betting $10 or more on paid contests. Here’s how the Tiers are structured:
- Free Agent (50 FDP)
- Practice Squad (125 FDP)
- Reserve (250 FDP)
- Prospect (500 FDP)
- Rookie (1,250 FDP)
- Pro (2,500 FDP)
- All Star (7,500 FDP)
- MVP (25,000 FDP)
- Hall of Famer (125,000 FDP)
- Legend (600,000 FDP)
- GOAT (2.5 million FDP)
Unfortunately, the number of FanDuel Points you collect resets on a monthly basis. There’s no cumulative earning potential here, meaning that you have to spend a maximum of $500,000 to achieve GOAT status. Every tier comes with Weekly Free Plays and Monthly Free Plays to use.
You can spend your FanDuel Points on paid DFS contests as well, so there’s plenty of incentive to keep coming back. Free Agents are at the bottom rung of the ladder, but they’ll claim $250 in monthly free play and $50 in weekly free play to use on select MLB contests.
Members of the Practice Squad will earn $125 in weekly free play and $500 in monthly free play. Moving on up the ranks, Reserve bettors will get $200 in weekly free play and $1,000 in monthly free play. Prospect members will enjoy $400 in weekly free play and $2,000 in monthly free play.
Breaking into MVP status might require 25,000 FanDuel Points, but you’re given $20,000 to use on monthly free play contests. Becoming an MVP bettor also gives you access to special bonus offers and premium customer support.
Hall of Famers will get free merchandise and work with a personal account manager alongside claiming exclusive promotions and enjoying premium customer support. Reaching their Legend status is the pinnacle of success at FanDuel – it requires 600k FDP and offers $20k in free play.
Even though ascending to GOAT status requires 2.5 million FanDuel Points, it doesn’t offer any additional perks compared to Legend. FDPs expire after a full year of inactivity, but you can get back in the game by entering a single contest per calendar year.
Profit & Odds Boosts
FanDuel is known for hosting profit and odds boosts whenever major events are coming down the pipeline. During my FanDuel review, I narrowly missed a 30% profit boost for three-legged, same-game parlays on the USA vs. France Olympic Basketball game.
They also ran a 25% profit boost for all live PGA Tour Wyndham Championship wagers this year. Even though I didn’t get a chance to claim these profit and odds boosts, you’ll notice them crop up in the promotions banner right before championship events and high-stakes games.
Picks Competitions
FanDuel offers various perfect-pick competitions for many of the major sports leagues, like the NFL, NBA, MLB, NCAAF, and more. These competitions are free to enter, and you can still win real money.
FanDuel Sportsbook User Experience
FanDuel’s user interface feels crisp, clean, and efficient at first glance. I was able to quickly flip through sports categories, build parlays, select pre-made popular wagers, initiate deposits, and request payouts with a click.
Desktop
I’m a big fan of their black-and-blue color scheme. It allows game categories, important settings, and the promotional icons at the top of the screen to stand out by default. At the left side of their homepage, you’ll notice a list of their most popular game categories. You can also see live bets.
I clicked “Add Funds” at the top of my screen to make immediate deposits and receive payouts.
I scrolled down the page to see betting odds for the latest MLB games. Their homepage takes the most popular upcoming events and presents you with competitive odds front-and-center. If you click along the top menu row, you’ll notice options to bet on player props and build parlays.
To the very right of the screen is your Bet Slip, which shows you all the wagers you’re making at a glance. I didn’t end up placing this wager, but I appreciate how the Bet Slip automatically updates the odds and parlay options, so you can research before you commit.
I was presented with the odds for each wager and my predicted win amount at those odds. It informed me that I was about to place a same-game parlay (SGP), so I clicked the arrow next to “Straight Bets” and wagered on each team individually.
Again, I didn’t end up placing these particular bets, but I liked having the ability to play with the numbers and see predicted win amounts on my SGPs. As I continued scrolling down the page, there was a short guide explaining the ins and outs of MLB odds betting.
They even disclose their World Series favorites. They don’t have quite as much information for less popular categories like the WNBA, but moving to their regular NBA betting section reveals another informative blurb at the bottom of the screen.
FanDuel’s website footer contains a series of helpful links that allowed me to navigate to their Fantasy, Racing, FanDuel TV and casino “Face-Off” webpages. They also posted links to their downloadable fantasy and sportsbook apps for iOS and Android.
Their popular sportsbook odds are listed in a neat column, as are their social media channels. I was able to view their sports, promos, “About Us” page, responsible gaming tools, and support options at the left of my screen. Simple yet effective is how I’d describe FanDuel’s desktop site.
FanDuel Mobile App
| App | User Ratings |
|---|---|
| iOS | 4.9/5 |
| Android | 4.7/5 |
I downloaded the FanDuel mobile app on my iPhone 13. I was shocked to see that it has 4.9 out of 5 stars on the App Store, and I was even more flabbergasted to see that this App Store rating was based on 1.5 million reviews. Needless to say, their app met my high standards.
I logged into my account and I was happy to see what essentially looks like a downsized version of their desktop website. They’ve made use of every inch of screen space in an efficient manner.
At the top of my iPhone screen, I clicked “Racing” to access their horse racing odds. This is the only add-on FanDuel feature that doesn’t require a separate app download on mobile. I clicked “Face-Off” and “Fantasy,” but I was directed to the App Store link for both of these applications.
I saw a selection of FanDuel’s most popular same-game parlays a bit further down the screen. I tapped the “Explore” button and I was impressed by what followed. I found pre-made parlays, suggested player props, and suggested straight markets. I sorted their pre-made wagers by popularity and start times.
When I clicked “Today” at the right of the scrollable list beginning with “Popular Bets,” I saw a moneyline wager pitting the Philadelphia Phillies against the Arizona Diamondbacks.
I clicked “My Bets” to open the bet slip that’s located on the right side of their desktop website. I was able to view my active wagers, previously settled plays, and saved odds. I tapped on “Live Now” from the bottom row of icons to view curated bets for tennis, football, and baseball games.
Lastly, I clicked “Account” prior to making an initial deposit on mobile. Just like their desktop site, I was able to add funds and request withdrawals using the green and blue buttons. I wasn’t sure about this before downloading the application, but it deserves every star it’s earned from bettors.
FanDuel allows bettors to put an entire sportsbook in their front pocket, and it doesn’t lack any functionality compared to their website. I enjoyed fast loading speeds, lag-free live betting, and user-friendly instructions at every turn. If anything, the app is more developed than the website.
If you enjoy your sports betting on the go, then take a look at the best mobile sports betting apps.
FanDuel Sportsbook Features
Overall, FanDuel offers more sportsbook features than competing platforms like Caesars and BetMGM. From horse racing and live-streaming to fantasy contests and a beginner-friendly betting guide, it seems as though they’ve thought of everything. I’m a big fan of their pre-made parlay wagers.
Before I begin to discuss FanDuel’s suite of advanced features, I’d like to briefly cover all their available bet types. They offered coverage for 22 sports categories on top of fantasy betting and horse racing odds during my FanDuel review. However, the list of available sports gets updated depending on the sporting calendar. Here are some of the popular bet types I discovered while testing FanDuel:
- Moneylines
- Point Spreads
- Alternative Spreads
- Totals
- Parlays
- Player Props
- Round Robins
- Teasers
- Team Props
- Futures
- Live Odds
Learn to Bet 101
I clicked “Learn to Bet 101” from FanDuel’s list of sports categories. An inclusive sports betting guide explains how to read American odds, differentiate between various kinds of wagers, see all the bet types available for each sport, and navigate their user interface.
They incorporate how-to videos, helpful GIFs, and relevant screenshots for visual learners. It’s nice to see FanDuel prioritizing complete beginners with this one-stop-shop information center.
In-Game Betting & Live Streaming
I clicked “Live Now” at the top-left corner of my screen to see custom-designed wagers, watch events unfold in real-time, and explore live odds for several categories. At the time I accessed their live odds, I found bets for NFL, MLB, tennis, soccer, MMA, golf, and horse racing events.
For more live action, take a look also at the best live betting sportsbooks.
“The Pulse” is FanDuel’s way of compiling the most popular predictions about ongoing games into one convenient place. These wagers are drawn up every day, and they follow all the most important storylines in sports betting. Over the week, I saw countless personalized live wagers.
I selected Seiya Suzuki to hit a home run and bet the Chicago Cubs moneyline at +548 odds. I wagered $10 for a potential win of $54.86 if both legs of my same-game parlay were correct. If you don’t want your odds to change, you have to move quickly. In my experience, in-game odds will refresh every 30 seconds or so. I then clicked “Watch Live” to see what I could stream now.
I grabbed the nearest bag of microwavable popcorn as I sat down to watch Arthur Rinderknech compete against Hubert Hurkacz in the ATP Montreal 2024 tournament. I didn’t have to place a wager before viewing a live-stream, but I did need to have at least $0.50 in my account balance.
Underneath FanDuel’s stream, I found the total number of points earned by both players during each of their 3 games. They’d already locked the moneyline by the time I started watching, but that didn’t prevent me from exploring some of the live wagers I could have made minutes earlier.
Out of thin air, the moneyline opened right back up. This was my cue to place a wager on Arthur Rinderknech to win the game at +650 odds.
A single $10 wager could win me $65, but as soon as I placed my bet, the odds dropped back to +380. I was lucky enough to predict a sweeping change in the nick of time after Arthur fired back a punishing serve. They also hosted point-by-point bets, game markets, and tennis set markets.
FanDuel’s Parlay Hub
I clicked “Enter Parlay Hub to View More” underneath a listed SGP wager proposed by FanDuel. FanDuel’s Parlay Hub is home to tens of pre-built parlays and same-game parlays with four, five or six legs. I could see how many other bettors submitted each parlay next to the little “fire” icon.
I followed in the footsteps of 5,759 bettors to place a four-legged SGP on the Pittsburgh Pirates and LA Dodgers. I bet on Paul Skenes to secure six or more strikeouts, Oneil Cruz to record 2+ total bases, Shohei Ohtani to score at least two bases, and Freddie Freeman to record one hit.
This parlay didn’t seem too out of touch with reality, so I clicked the green button to place my bet for $10 at +647 odds. I also noticed that I could change the players on my parlay. I clicked “Edit” to mess about with my options, but I wasn’t able to keep the same odds after swapping players.
In this hypothetical parlay, I exchanged Shohei Ohtani and Freddie Freeman for Bryan Reynolds and Isiah Kiner-Falefa. This took my odds from +647 down to +530, delivering a potential win of $53 on a single $10 wager.
If you want to create your own parlays, select various odds and watch them pile up on your bet slip. It’s done for you automatically, and I never lost track of the players I was adding to my slip.
Player Prop Wagers
I scrolled down to “Player Props” after clicking “All Sports” and I was informed that I’d have to go through FanDuel’s mobile app. At the time of this FanDuel review, they don’t feature the player prop tool on desktop. I powered up the FanDuel app on my iPhone 13 and selected the same option.
They have player props listed for NBA and MLB games at the moment. I viewed the MLB’s “Star Players” at a glance, sorted through upcoming MLB games, and used the menu at the top of my screen to view the different kinds of prop wagers available to me.
I could wager on the number of recorded hits, home runs, singles, doubles, triples, RBIs, bases, and strikeouts earned by all players. I saw that the NY Mets and SEA Mariners were competing, so I bet on Sean Manaea of the New York Mets to score more than 5.5 strikeouts at -162 odds.
Sean kept the Seattle Mariners on their toes for nine innings, leaving me an entire $6.17 richer once my wager settled.
MLB Live Streaming
FanDuel has partnered with MLB.TV to feature on-demand games and live-streamed events for sports bettors. Unfortunately, it’s not a built-in feature like FanDuel TV. Instead, it’ll set you back $69.99/year for unlimited access to out-of-market games and 24/7 streaming on MLB Network.
If you only care about streaming events as they happen, you’ll pay $6.99 per month for access to MLB Network. You’ll also watch highlights, replays, and game-defining moments on MLB Big Inning. Lastly, FanDuel sports bettors can rest easy with live audio for 30+ national MLB teams.
FanDuel Racing
I clicked “Racing” from FanDuel’s list of sports categories and I was directed to a different site. I was able to log into the racebook with the same username and password I used to make a new sportsbook account.
I viewed all their upcoming races, most popular tracks, top prize pools and FDTV picks made by experts in the field. They offer coverage for more than 300 popular tracks. In addition to hosting their own live streams through FanDuel TV, they integrate with the TVG network to have another pair of eyes on the line-up. Best of all, their racing events are accessible for bettors in 28 states.
You can get a piece of the action if you live in AR, AZ, CA, CO, DE, FL, ID, IL, IN, LA, MA, MD, MI, MN, MT, ND, NH, NY, NM, OH, OR, PA, RI, SD, VA, WA, WV, and WY. Their racebook has free predictions, statistics surrounding upcoming events, and its own downloadable application.
In New York, I was able to bet on horse racing directly through the FanDuel Sportsbook mobile app. This option is available to bettors in AZ, CO, IL, IN, KY, LA, MA, MD, MI, NY, OH, PA, VA, WV, and WY. You’ll have to install their racing app if you live in any other FanDuel legal states.
They support win/place/show bets, Pick 3 wagers, Pick 7 wagers, daily doubles, trifecta wagers, box placements, and superfecta wagers.
I appreciate how many bet types they cover, and you’ll notice important information about each race listed underneath its name.
FanDuel TV Live Streaming
I clicked “Watch FDTV” at the top of my screen to see what the hype was all about. I noticed a video player at the top-right corner, and I was able to watch the race unfold in full screen glory. Race 8 of the thoroughbred Del Mar competition had just started, and I was glued to my chair.
I was able to see available wagers by shrinking FanDuel’s video player, and I never experienced lag while scrolling through probables. I found a schedule of upcoming races located next to their video player as well. It’s hard to believe that such comprehensive software is 100% free-to-use.
Daily Fantasy Contests
I clicked “Fantasy” at the top of my screen and I immediately discovered a list of recommended DFS contests. They cover MLB, NFL, PGA, NASCAR, and EPL contests as well as free-to-play contests and Pick ‘Em props. I was able to build custom contests for me and a few friends, too.
They host full roster contests and single game events for all categories except NASCAR. They even feature single stat wagers and three-person Snake Draft contests for MLB enthusiasts. If you’re looking for massive prizes, their Sunday Million DFS contest holds $3,330,000 in prizes.
You can also build your own fantasy league, which allows you to play against your friends each week for an entire fantasy season. Their DFS website has an 18+ age minimum, and it’s usable in every state excluding Washington, Nevada, Montana, Louisiana, Idaho, Hawaii, and Arizona.
I don’t have enough room to dive deeper into FanDuel’s fantasy sports line-up, but it’s the best I’ve seen even compared to DraftKings. It’s hard to find free DFS contests with real prize pools elsewhere.
Casino & Poker
FanDuel gets loads of attention for their strong sportsbook library, but it’s important to note that they double as a real money online casino. FanDuel’s casino section is live in Connecticut, New Jersey, West Virginia, Pennsylvania, and Michigan.
They feature 160 games from 11 providers.
Unfortunately, FanDuel doesn’t have a dedicated poker platform like BetMGM or Caesars. They stand out from competing sportsbooks turned casinos with their newest “Face-Off” feature. I saw that I could battle against other users in head-to-head combat as I played word and skill games.
Because FanDuel’s Face-Off application doesn’t host any traditional casino games like slots or blackjack, it’s legal to use in 31 U.S. states and Washington, D.C. By comparison, their regular casino website is only authorized to operate in CT, NJ, WV, PA, and MI.
FanDuel Sportsbook Deposits & Withdrawals
FanDuel Sportsbook accepts a leading range of e-wallets and secure payment methods. Apple Pay deposits are available exclusively on the FanDuel mobile app if you’re using an iOS device. All the other listed payment methods are accessible no matter which device you’re betting from.
| FanDuel Payment Details | |
|---|---|
| Payment methods | VISA, MasterCard, AMEX, Online Banking, Apple Pay, PayPal, Venmo, PayNearMe, Online Banking (Trustly), Play+, wire transfer, Cash at Counter, FanDuel gift cards, Check |
| Minimum deposit | $10 for all methods |
| Maximum withdrawal | $10,000 |
| Payout speed | 1 – 5 working days |
Deposit Options
- When depositing at FanDuel, processing times are usually instant. A few methods, like online banking, can take up to an hour on rare occasions, but that could be down to the bank.
- The deposit minimums listed in the table below are what FanDuel lists in their terms and conditions. Still, they can vary, as some states have rules and regulations stating higher deposit minimums.
- FanDuel doesn’t charge you any fees to deposit or withdraw your money. However, you might be charged an additional fee by your bank when depositing/withdrawing, depending on the type of bank you use. This happens because some banks consider your deposit at FanDuel as a cash advance.
| Deposit Method | Fees | Process Time | Minimum |
|---|---|---|---|
| Credit Card & Debit Card | Fees can be assessed by card Issuer | Instant | $10 |
| Wire Transfer | Fees can be assessed by users Wire processor | Instant | $2,000 |
| PayPal | 2.99% on PayPal side | Instant | $10 |
| PayNearMe | N/A | Instant | $10 |
| Online Banking | Fees can be assessed by users bank | Instant | $10 |
| In-person at a FanDuel Cashiers Window | N/A | Instant | $10 |
| Venmo | N/A | Instant | $10 |
| Visa and Mastercards Debit Card | Fees can be assessed by card Issuer | Instant | $10 |
| Visa and Mastercard Credit Card | Fees can be assessed by card Issuer | Instant | $10 |
| Apple Pay | Fees can be assessed by card Issuer | Instant | $10 |
| Trustly | Fees can be assessed by card Issuer | Instant | $10 |
| FanDuel Prepaid Play+ | N/A | Instant | $10 |
| Gift Card | N/A | Instant | $10 |
Withdrawal Options
- Go to the FanDuel Sportsbook app or desktop website.
- Open your account profile by clicking on the profile picture icon in the top right corner of the desktop or in the bottom right corner of the mobile app.
- Choose withdrawal.
- Select your withdrawal method.
- Select your withdrawal amount and click withdraw funds.
- Confirm your withdrawal
| Withdrawal Method | Fees | Process Time | Minimum |
|---|---|---|---|
| PayPal | 2.99% on the PayPal side | 1-2 business days | $20 |
| Debit Card | Fees can be assessed by card Issuer | 1-2 business days | $20 |
| Venmo | N/A | 1-2 business days | $20 |
| Online Banking via Trustly | Fees can come from user’s banking institution | 3-5 business days | $20 |
| Cage In-person | N/A | Instant | $20 |
| Play+ FanDuel Prepaid Card | N/A | 1-2 business days | $20 |
| Checks | N/A | 7-10 business days | $20 |
In the state of New York, bettors are limited to depositing a maximum of $2,500 per year using a credit card. Residents of Connecticut, Tennessee, and Vermont are prohibited from making any sportsbook deposits with a credit card.
Massachusetts residents can’t use their credit card to make deposits at FanDuel Sportsbook or FanDuel Racing. I used my VISA debit card to deposit $10 to my new FanDuel account. To get started, I clicked “Add Funds” at the top-right corner of my screen and clicked on “Debit Card.”
I selected “$10” from the toggle at the top of the next screen before entering my full name as it’s spelled on my VISA card. I entered my card’s expiration date, typed in my three-digit CVV code, selected “New York” from the “State/Province” menu, and entered my five-digit zip code.
I ticked “Save this card’s details” to retain my card information for future deposits, but this only applies to VISA and MasterCard debit cards. AMEX credit card data isn’t retained by FanDuel. Finally, I clicked “Deposit $10” and I received my $10 immediately after refreshing the website.
It didn’t take me long to win the $10 required for my first withdrawal. I clicked “Withdraw Funds” after opening my profile settings. I saw that I could receive payouts using my VISA/MasterCard debit card, Venmo, PayPal, a courier check, Cash at Counter, and Online Banking via Trustly.
I clicked “Online Banking” and entered “$10” when asked how much I’d like to withdraw from the next screen. I then selected “Chase” to log in with my Chase-affiliated username and password.
At this point, I was asked to confirm the transaction through my bank. I received a $10 payment to my checking account two hours later. Chase is one of the few banks offering same-day funds on FanDuel withdrawals. If you’re banking with another establishment, expect to wait 1-5 days.
FanDuel Sportsbook Payment Methods Comparison
Here’s how FanDuel Sportsbook compares to Caesars, BetMGM, and BetRivers in terms of banking availability.
| FanDuel | Caesars | BetMGM | BetRivers | |
|---|---|---|---|---|
| VISA | ✅ | ✅ | ✅ | ✅ |
| MasterCard | ✅ | ✅ | ✅ | ✅ |
| AMEX | ✅ | ❌ | ❌ | ❌ |
| Discover | ❌ | ✅ | ✅ | ✅ |
| PayPal | ✅ | ✅ | ✅ | ✅ |
| Venmo | ✅ | ✅ | ✅ | ✅ |
| Apple Pay | ✅ | ✅ | ✅ | ❌ |
| Trustly | ✅ | ✅ | ✅ | ✅ |
| Bank Transfer | ✅ | ✅ | ✅ | ✅ |
| Cryptocurrency | ❌ | ❌ | ❌ | ❌ |
| Play+ | ✅ | ✅ | ✅ | ✅ |
| PayNearMe | ✅ | ✅ | ✅ | ✅ |
| VIP Preferred | ❌ | ✅ | ✅ | ✅ |
FanDuel Sportsbook Customer Support
The customer support team at FanDuel is amazing, and there are multiple avenues to get a hold of them. You can reach customer service through 24/7 live chat, email, or a Twitter DM.
- Live chat: Available 24/7
- Email: sportsbook@fanduel.com
- X/Twitter: @FanDuel_Support
I wanted to see how FanDuel treats bettors in need of assistance. Here are all the ways I tested how good their customer support is.
- I opened my profile settings and clicked “Help & Support” from the following screen. I was redirected to a page asking me if I’d like to view their FAQ section or begin a live chat conversation with their 24/7 support team.
- I clicked “Chat with an Expert” at the bottom-right corner of my screen to get started. I entered a subject line, selected “Sportsbook” from the drop-down Product menu, and selected “New York” under the Location tab. I clicked “Start Chatting” and I was greeted by FanDuel’s AI Coach bot.
- I selected “Account & Verification” from the menu I was presented with. I then got a notification that my estimated wait time would be 2 minutes, and I was asked if I’d still like to continue with the conversation. I clicked Yes and I was prompted to enter the security code sent to my email.
- After pasting my eight-digit code in the chat box, I was immediately connected to an agent by the name of Hillary. I asked her about the documents I’d need to complete their KYC, and she sent back an informative reply within seconds. She was also quite courteous and professional.
- Next up, I accessed their Ticket Submission Form. I entered my full name, email address, and a subject line before describing my issue in detail. I selected “Sportsbook” from the Product menu and selected “New Player Promotions” under the “Reason for Contact” tab. I then clicked “Next.” I was informed that an agent would get back to me shortly.
- I clicked “Finish” to exit the webpage.
I received an email reply from Jared 16 hours later. He confirmed that their “Bet $5, Get $200 in Bonus Bets” promotion was still ongoing. Their Ticket Submission Form isn’t present on their main contact page, but I found a way to access email support in their Help Center.
They encourage bettors to get in touch via social media or live chat because of their mandatory 12-hour waiting period for email responses.
- Next, I sent FanDuel a Twitter DM underneath their handle @FanDuel_Support.
I received a response 30 minutes later, which is rather quick compared to other sportsbooks that offer social media support. FanDuel aims to respond to Twitter (X) inquiries in one hour or less. I sent an identical private message to FanDuel’s Facebook team and got a reply 25 minutes later.
I wish their social media team was on-call 24/7, but they’re only available from 8 AM to midnight (EST) seven days a week.
- Finally, I visited FanDuel’s comprehensive Help Center. I saw information about making deposits and receiving payouts, resetting my forgotten password, verifying my FanDuel account, claiming promotions, and a play-by-play of FanDuel’s varying regulations as they pertain to each state.
I found it helpful to sort by product – I could view FAQs about their sportsbook, fantasy contests, casino games, horse racing lines, live-streaming (FanDuel TV), Face-Offs, and TVG integration. FanDuel’s current support options go above and beyond to deliver beginner-friendly assistance.
As of right now, the only item they’re missing is a 24/7 phone support hotline for bettors to call.
